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HAVE A QUESTION OR WANT TO GET IN TOUCH? NO PROBLEM!

Covid-19 Orders, Shipping & Delays

Please note: Due to the current production and supply chain strains and global  pandemic certain items may be delayed. If you need to get in touch about an order update please note, we will provide the best information available to us at the time. For items that are delayed all delivery dates are approximates. Dates are subject to change as per the manufacture ability to produce the item. We thank you in advance for your understanding. 

Contact us with any and all of your questions. We're here to help

The best way to reach us is:

EMAIL: SUPPLYFLORA@GMAIL.COM

Otherwise feel free to:

MESSAGE: OUR BUILT IN CHAT FEATURE ON THE BOTTOM RIGHT OF THE PAGE

Our Customer Service Team is made up of REAL PEOPLE! No complicated bots or recordings. We are working diligently to help each of our customers, but it can sometimes take some time. If were not in, helping another customer or otherwise occupied don't worry. Just leave us a message or email with your order number and your question and we'll get back to you ASAP!

For Returns or to mail us something, please reach us at:

84 NEWTOWN PLAZA, PLAINVIEW, NY 11803

 

Return & Cancellation Policy:

Orders can be cancelled with no questions asked or any hassle for a full refund on both the product and the shipping at any point up until the product has shipped.

Once the item has been shipped it cannot be cancelled but rather has to be returned. 

All returns must be within 30 days of receiving the product. The returned items must be in there original packaging, unopened and unused. Refunds on returns are on the product only. All shipping costs in both directions are non-refundable. You are not required to use our shipping for a return. However, we do suggest you use our return label. 

Please not the order number on the box or provide the order number and tracking number in an email.